Posts Tagged ‘Recall’
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September 2, 2016

T-Mobile Offers Galaxy Note 7 Customers Full Refund

In the wake of Samsung’s recent voluntary recall of the Galaxy Note 7 due to possible exploding batteries and approximately 2 weeks before a resolution is expected to arrive, T-Mobile is taking a proactive approach to the situation by offering customers a full refund on any Galaxy Note 7.

Starting immediately, Galaxy Note 7 customers are encouraged to go to any T-Mobile store, call 611, or call 1-800-937-8997 to get a full refund on the Galaxy Note 7 along with any accessories purchased. Those who received a free year of subscription to Netflix will be able to keep the subscription. With the refund, you will be able to purchase any new T-Mobile phone including [...]

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September 2, 2016

Samsung Recalls Galaxy Note 7, Issues Voluntary Recall

Although launched just a week ago, Samsung is issuing a voluntary recall for all units of their new Galaxy Note 7 and stopping sales of the new device due to possible battery cell issues. As of September 1, there have been 35 cases of exploding batteries reported on the Note 7 worldwide and Samsung is currently conducting an investigation to determine the cause of the issue and which batteries are affected.

In the coming weeks, Samsung will be replacing Note 7’s for customers who already own them.


Source: Samsung

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