Not too surprised. The immigration ban and the whole Uber pricecut during the taxi protest caused some pretty big backlash for Uber, even though I think Uber did it at the time to prevent their system from overcharging the crap out of customers when demand spiked causing another form of backlash. Uber should've probably just kept quiet that they weren't going to overcharge rather than announce it at an inopportune time. That said, I think the real reason why Kalanick is leaving is because the whole council thing is merely a symbolic gesture. I seriously doubt they actually have much say in policy.